Restore purchases

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If you reinstall Jigglow or move to a new device, you can restore what you bought. Restoring never creates a new charge.

1. Make sure the device is signed in with the same Apple Account you used to buy.
2. Open Jigglow and go to Settings → Purchases → Restore Purchases.
3. Jigglow checks your purchases with Apple. When it finishes you will see “Your purchases are up to date.” If it cannot check right now you will see “Couldn't check purchases right now. Please try again later.” Nothing is removed in that case; try again later.

Restoring needs an internet connection.

What can be restored

• Your VIP subscription, while it is active.
• Remove Ads.
• Premium Packs (P01, P02 and P03).

After a reinstall, pictures you own may need to be downloaded again: open the picture and tap Download picture. Restoring brings back purchases only. It cannot recover puzzles that were deleted together with the app, because Jigglow keeps your progress on your device.

Subscriptions are managed by Apple; see Subscription information. Still stuck? Contact support.